Portable Metal Cutting Laser Machine High Efficiency CE ISO Certification
 
Technical Parameter

 
About Us
 
Wuhan HE Laser Engineering CO.,Ltd, established in Optical Valley of China in Wuhan in 2008, is a Sino-foreign joint venture high-tech enterprise involved in research and development, manufacture and sales. And it is also a leading enterprise of laser industry in China.

As a pioneer and leader of laser cutting equipment research and development in China, HE Laser actively recruits talents and has built an international top laser technology R& D team. The R&D team consists of Chinese, Russian and Japanese senior experts. With top skills, innovative spirit and strict professional attitude, the products’ performance has been constantly improved. The company has gained more than 30 national patents in the past five years and is far ahead in laser technology. HE Laser has launched YAG and fiber laser cutting machine series, which can be widely applied to sheet metal processing industry and provide the most efficient and professional integrated solutions in the field of sheet metal processing. The products are not only best selling products in domestic market but also are sold to Northern Europe, Eastern Europe, South Africa, Southeast Asia, Taiwan and other 30 countries and regions. Moreover, many machines have been sold back to Russia. The international market share of HE Laser’s products are increasing rapidly year by year.

Service commitment

Wuhan HE laser adhere to the customer as the center, provide installation, commissioning, training, maintenance and other pre-sale and after-sale service for your company.

a. Pre-sale service

Before signing the contract, provide all kinds of production process for customer; provide technical advice of laser equipment, samples, equipment selection, technology, prices consulting and other services. Our company sincerely welcomes customers to visit our company; our company is equipped with special reception personnel, to provide convenience food, transportation and other convenience

b. On-purchase service

Our company on the basis of the contract, will ship the equipment to the installation site that specified by the user during the stipulated time free of charge, and sends the technical service engineers for on-site installation. Under the normal condition of installation and debugging, technical service engineer will be in the 1-2 days to machine installation and debugging for users, and ensure the installation debugging environment tidy, clean, and orderly.

Our company provides free technical training. After installation and debugging, we will provide a no less than 10 days’ technical training for the buyer in domestic training service center at the scene of the buyer or the seller, until reached the basic normal use of the equipment operators. The main training contents are as follows:

* The training of switch machine operation

* The meaning of panel and the control parameters, as well as the parameter selection range

* The training of cutting control software

* Basic cleaning and maintenance of the machine

* Common hardware fault handling

* Problems should be paid attention to in operation

* Besides, we also provide the product support for the user.

c. After sales service

* Provide a full range of service work for customer.

* Our company promise:

* Provide one year free warranty for the equipment, and life-long maintenance .

* Offer solutions for user within 24 hours.

* When the equipment after the expiration of the warranty, provide life-long repair service.

* After the warranty period, we still provide a wide range of hardware and software support, lifelong enjoy free upgrade.

Pls feel free to contact us for more information, thanks!

export@helaser.com.cn

Cutting Samples